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Why do I need to change my User ID and Password?

When you first sign on to your ShareBuilder 401k account, we ask that you create a new User ID and Password that only you know. This is to protect your personal information and to ensure that only you can access your 401(k) account.

When selecting your new User ID and Password, please consider the following:


Need more help?

If you still have questions about this topic or want additional information about ShareBuilder 401k, please contact our Customer Care team at 1-800-943-6108. Our agents are available from 9am - 8pm (Eastern Time), Monday-Friday, except for market holidays.