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Why do I need an email address?

As ShareBuilder 401k is a totally online service, important customer communications (including the distribution of statements and notifications) will be sent via email. To ensure that you receive all required communications, you must have an active email address; without one, you will not be able to use this retirement product.


Need more help?

If you still have questions about this topic or want additional information about ShareBuilder 401k, please contact our Customer Care team at 1-800-943-6108. Our agents are available from 9am - 8pm (Eastern Time), Monday-Friday, except for market holidays.