Our Services and Investments to Help Your 401(k) Reach New Heights

Our service intertwines 401(k) know-how, plan design expertise, technology, and investments to help you achieve better retirement outcomes at lower costs. Our program brings together the highest level of investment management services (ERISA 3(38) advisory), plan design strategy and delivery, and recordkeeping and administration, to help you run a great 401(k) benefits program for you and your team.

Our 5 Services are the Bedrock of Our Plans

Service Teams

Service
Teams

Our service teams consist of skilled specialists, advisors and investment managers who bring experience and competence to every ShareBuilder 401k plan. Every plan—from start to finish—needs to be accessible in whatever form fits your needs. We aim to keep the process modernized with the use of mobile-optimized websites and provide easy access to our team who are always available Monday to Friday from 9am-8pm EST by phone or email to serve you.

Investment Management Expertise

Investment Management Expertise & Protection

There’s no need to do it yourself or pay other providers to help you—our Investment Committee services are included as part of every ShareBuilder 401k plan. This maximizes the fiduciary protection for you and your business and saves you the time, energy and expense of managing these reviews on your own.

Employee Education Programs

Employee
Education

Helping participants achieve retirement readiness is really what 401(k) plans are all about. We deliver 401(k) education across mediums to reach and help employees in the way that best works for them. This includes employee web-conferences, enrollment videos, guides, digital calculators, success tips and more.

Investment Committee Guidance

Full Suite of Plan Features

401(k) plans offer features that make it easier for employees to get on track for retirement and for plan sponsors to easily manage. Every ShareBuilder 401k plan offers a vast array of features such as Automatic Enrollment and Roth 401(k) to help make your plan a success.

Simple Administration

Simple
Administration

We bundle our investment and 401(k) plan design expertise with experienced, independent recordkeepers that specialize in 401(k) recordkeeping, program management and plan administration. Our advisors work with you as your point person to ensure your plan, including recordkeeping, delivers for you and your employees.

Our service teams consist of skilled specialists, advisors and investment managers who bring experience and competence to every ShareBuilder 401k plan. Every plan—from start to finish—needs to be accessible in whatever form fits your needs. We aim to keep the process modernized with the use of mobile-optimized websites and provide easy access to our team who are always available Monday to Friday from 9am-8pm EST by phone or email to serve you.

Learn More

There’s no need to do it yourself or pay other providers to help you—our Investment Committee services are included as part of every ShareBuilder 401k plan. This maximizes the fiduciary protection for you and your business and saves you the time, energy and expense of managing these reviews on your own.

Learn More

Helping participants achieve retirement readiness is really what 401(k) plans are all about. We deliver 401(k) education across mediums to reach and help employees in the way that best works for them. This includes employee web-conferences, enrollment videos, guides, digital calculators, success tips and more.

401(k) plans offer features that make it easier for employees to get on track for retirement and for plan sponsors to easily manage. Every ShareBuilder 401k plan offers a vast array of features such as Automatic Enrollment and Roth 401(k) to help make your plan a success.

Learn More

We bundle our investment and 401(k) plan design expertise with experienced, independent recordkeepers that specialize in 401(k) recordkeeping, program management and plan administration. Our advisors work with you as your point person to ensure your plan, including recordkeeping, delivers for you and your employees.

Exceptional Service Every Step of the Way

We work to simplify 401(k) plans so any size business and their employees can save more for retirement. Our bundled, end-to-end solutions take modern technology and 401(k) advisors to deliver the employee programs, investments, recordkeeping, compliance, and fiduciary services for your plan.

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Service Team Paired with Intuitive Digital Solutions


While intuitive technology can be game changing, ensuring that you’re fully supported with a 401(k) advisor, call center support for employees, and employee education meetings are essential elements to a great 401(k) program—and that’s what we’re dedicated to deliver for you.

Your Service Team

All plans are designed to provide you exceptional service.

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Your ShareBuilder 401k Advisor

Our advisor team are experts on plan design and will help you determine the right plan and features. Your ShareBuilder 401k advisor will help you get your plan up and running and provide employee education meetings to help your team get started right. And of course, we are here ongoing for your plan design, investment and employee education needs.

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The ShareBuilder Advisors Investment Committee

As your provider, our ShareBuilder Advisors Investment Committee manages the investment roster (the funds made available in your plan) including the make-up and allocations of five model portfolios for you and your company. This service is known as an ERISA 3(38) advisor, and it’s the highest level of service in terms of fiduciary role and work a provider can take on for your investment offering.

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Call Center to Answer Participant Questions

Whether supporting online enrollment, selecting investments, determining contribution amounts, getting around the site, or reviewing education materials, the call center is there for you and your employees.

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Plan Sponsor Technical Hotline

Questions about payroll, adding new employees, year-end testing, or others, the hotline is there to support you for most any operational 401(k) needs.

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Mobile and Web Access to Manage Your Plan

Employees are able to review and manage their 401(k) account anywhere online via a computer or smartphone. Plan sponsors can also manage plan needs digitally.

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Employee Guides, Videos, Web & Mobile Access to Manage Their 401(k) Account

Education for employees is readily available and in the format that may best work for them. And our 401(k) advisors also support learning and investment education needs.

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Compliance, IRS Testing & Audit Support

Our team and recordkeeper are here to ensure you meet all your 401(k) requirements. We provide information, reports, and data to help make it simple.

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Company Tax Management Guidance and Signature-ready Form 5500s

We help ensure your company takes advantage of 401(k) tax deductions, credits, and your Form 5500 is prepared for you for cost efficiency and ease.

We’re an Unbiased Fiduciary to Put Your Interests First

Every employer is responsible for ensuring their 401(k) is run in the best interest of its employees. We’re not a fund provider, so we take a balanced, unbiased view of selecting, reviewing and adjusting the fund roster for what we deem as suitable for retirement investing. When it comes to the investment offerings, a regular review of investments is required to provide a diverse, cost-effective lineup that helps minimize the chance of large losses. We take on this fiduciary duty for your plan, saving you time and energy and leveraging experts and tools that may be unavailable to companies doing this work internally. It also takes the investment roster management fiduciary risk and burden off your shoulders.